At MCA Group we hold a training program for every staff member and cleaner before they can represent our commercial cleaning service.

The training program follows an extensive one-week training course that thoroughly covers our cleaning procedures and security protocols in case of any type of emergency.

MCA Group Training Program

We take this very seriously and will not let any staff on to a job until they are fully ready and know how to handle and execute all types of equipment. Our commercial cleaning business only hires the top of the line professional cleaners, and take our training program very seriously, as it is the foundation of our business. If there are more than three issues on the job, the staff can be removed and replaced, as we have a zero tolerance policy for inefficient cleaning.

Internal Training

The internal training is divided into different sections of basic and specialty cleaning procedures:

Chemicals (MSDS certificate chemicals)

How to properly use the chemicals
Which ones to use in certain areas
How much to use
Where to use them

Floors

Vacuuming
Sweeping and Mopping- learn how to change the water
Learn what chemicals to use for different types of floors

Disinfecting

Learn how to disinfect with certain types of chemicals in different types of areas
This is very important especially during this pandemic and dealing with this virus

Kitchen

Fridges
Learn how to clean the fridge inside and out
Dishwasher
Learn how to load and unload the dishwasher and put dishes away neatly
Microwaves

Polishing

Learn how to polish stainless steel without damaging products

Washrooms

Learn how to clean toilets
Sinks
Replenishing all products in bathroom- soap, toilet paper, paper towel

Security Protocols

Another aspect of our training is about the security and safety of our staff and customers about the safety measures whole working during the day and night shifts. The staff learn to be the eyes and the ears of the company at night.

What to do if there is a break in
What to do in case of an emergency
What to do while people are working late in the facility
How to enter the building after everyone leaves

Specialty Cleaning

The staff must learn how to use specialty cleaning equipment, as the machines can be dangerous if not used properly.

Auto Scrubbers
Walk behind machines
Ride on machines
Specialty Fogger Machines
Degreasing Machines
Specialty Vacuums

Inspection Training

The inspection training is very important for our managers on duty as they learn how to inspect facilities and maintain and manage the floors. The managers learn how to do walk throughs with customers and learn to work hand in hand with the cleaners and run inspections on the day and night shifts.