Frequently Asked Questions

We have put together some commonly asked questions

What Services Do You Provide?

MCA Group offers a wide range of services to cover all of your cleaning needs, regardless of your profession, industry, or property type. In fact, we specialize in multiple types of cleaning that cover everything from retail and office space, to healthcare facilities, restaurants and factories, to name just a few. We pride ourselves on our deep cleaning services that are designed to restore and brighten up any workspace.

Do You Perform Special Disinfection and Sanitization Services for The COVID-19?

We have specialty chemicals and equipment to provide the best disinfection and decontamination service for businesses. We also follow the laws and guidelines set by the CDC and the Canadian Centre for Occupational Health and Safety (CCOHS).

What Areas of The City Do You Perform Your Services In?

We cover a massive range of cities and districts ranging from the Greater Toronto Area to as far away as Windsor, London, the Barrie/Innisfil area, and more. For a complete list of the areas we service, please click here.

What Is the Frequency of Cleaning You Provide?

Every business is different, so we will come to your property to assess your needs based on location, local weather, foot traffic and other criteria, which will help us determine the best cleaning schedule to suit your needs.

Can You Provide Day Porter Services for Our Site?

We can absolutely provide day porter services, based on your needs.

What Size Post-Construction Sites Do You Provide Your Cleaning Services For?

We will come to your construction site to determine the scope of the project, and work alongside you to determine the most efficient cleaning plan. We handle cleanups for post-construction sites up to 1 million square feet.

Do You Have Insurance?

Yes, our teams are fully bonded and insured for extra peace of mind and reassurance.

Do You Have WSIB Coverage?

We are proud to have WSIB coverage, which guarantees not only the safety of our clients, but our employees as well.

Do You Have References?

MCA Group has a long and established reputation as one of the best cleaning companies in Ontario, with 800 client accounts, and many references for you to view, if you wish.

What Do You Charge for The Cleaning Service?

The actual cost of cleaning services is determined by multiple factors, including the size of your facility, foot traffic, local weather patterns, and more, but we will always work with you to deliver the most robust and cost-effective strategy possible.

Do You Provide Carpet Cleaning?

Yes. Please check out our commercial rug and carpet cleaning services by clicking this link.

Do You Provide Stripping and Waxing of Floors?

Yes, we provide floor stripping, waxing and polishing services using top-of-the-line products and the most efficient techniques in the business. Please check out our stripping and floor waxing services by clicking this link.

Do You Clean Restaurants?

Yes. Our team is well-trained and equipped to clean restaurants that exceed health and safety standards. To date, we have served over 100 clients in the food and restaurant business.

Do You Clean Food Plants?

Yes. We offer commercial cleaning services to food plants. Our team can clean work areas, remove grease, get rid of mould, as well as offer tank and machinery sanitation, all using eco-friendly methods and green solutions.

Do You Clean Medical Facilities?

To date, MCA Group has proudly served over 50 clients in the healthcare field. We thoroughly decontaminate and disinfect all healthcare facilities so they meet and exceed health and safety standards.

Do You Clean Schools?

Yes. We take the cleanliness of schools, colleges and universities very seriously. Our team offers cleaning services for after school events, convocations, third-party community activities, as well as standard deep cleaning for all school facilities.

Do You Clean Hotels?

Yes. We are happy to work with clients in the hospitality industry, right across the GTA and Ontario. We offer professional hotel cleaning services, as well as Airbnb cleanings and short-term rental cleanings.

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Office Hours

  • Daily Operating Hours: 8am-11pm

Service Hours

  • 24/7/365