Frequently Asked Questions in Daycare Cleaning
What Exactly Do You Include in Daycare Cleaning for Toronto Centres?
MCA Group provides comprehensive daycare cleaning that covers classrooms, washrooms, play areas, toys, nap areas, kitchenettes, and high-touch surfaces. Our services include disinfecting toys, wiping down walls and door handles, cleaning floors, restocking supplies, and ensuring odour control in diapering areas. We tailor each checklist to meet licensing standards and your centre’s specific layout.
Do You Use Child-Safe, Low-Odour Products Approved in Canada?
Yes. We exclusively use Health Canada-approved, low-odour, child-safe cleaning products that are effective against germs but gentle on surfaces and sensitive populations. Fragrance-free options are available upon request to accommodate scent sensitivities.
How Often Should Classrooms, Washrooms, and Toys Be Cleaned in a Daycare?
Classrooms should be cleaned daily, washrooms multiple times a day, and toys after each use or at minimum daily. MCA Group aligns its schedules with Ministry of Education guidelines and can adjust frequency during illness outbreaks.
Can You Disinfect Toys and Learning Materials Without Damaging Them?
Absolutely. We use non-toxic disinfectants and microfiber cloths that clean without fading, scratching, or degrading delicate toys and teaching tools. We avoid soaking and use quick-dry methods to maintain material integrity.
How Do You Clean Nap Mats, Cribs, and Cots, and How Often?
Nap surfaces are cleaned with gentle, hospital-grade disinfectants after each use or at the end of each day. We wipe down all hard surfaces, vacuum soft areas with HEPA units, and disinfect crib rails and legs.
Can You Come After Pick-Up or Before Opening So You Don’t Disrupt the Kids?
Yes. MCA Group works before opening or after pick-up to minimize disruption. We also coordinate around nap times and quiet activities for centres needing daytime cleaning.
Are Your Cleaners Background-Checked and Trained for Childcare Environments?
Every MCA Group daycare cleaner undergoes background checks, WSIB clearance, and child-safe cleaning training. Our staff are respectful, uniformed, and follow confidentiality and behaviour protocols suitable for childcare settings.
Do You Carry Liability Insurance and WSIB, and Can You Share a COI?
Yes, we maintain full liability insurance, WSIB coverage, and provide a Certificate of Insurance (COI) upon request. This protects your facility, staff, and families while ensuring regulatory compliance.
How Do You Prevent Cross-Contamination Between Classrooms and Washrooms?
We use colour-coded microfibre cloths, designated tools per area, and fresh mop heads per room. Equipment is sanitized between uses, and staff are trained on infection control to prevent cross-contamination.
What Changes in Your Routine During Flu, RSV, or COVID Outbreaks?
During outbreaks, we implement enhanced disinfection, increase cleaning frequency, and use electrostatic sprayers or fogging systems if needed. High-touch areas and shared items receive prioritized attention.
Do You Clean Kitchens and Food-Prep Areas With Food-Safe Methods?
Yes. We use food-safe, non-toxic sanitizers approved for kitchen use. Our staff clean counters, sinks, cabinet handles, and high chairs with separate tools from other areas.
How Do You Handle Diaper-Change Stations and Odour Control?
Diaper stations are cleaned and disinfected daily, with special attention to changing pads, bins, and walls. We use odour-neutralizing agents safe for kids and maintain proper ventilation.
Can You Clean Outdoor Play Area Touchpoints Like Gates and Rails?
Yes. We clean and disinfect gates, handles, rails, and outdoor play equipment using weather-safe, non-toxic products. These touchpoints are crucial during illness seasons.
Do You Offer Eco-Friendly or Fragrance-Free Cleaning on Request?
Absolutely. MCA Group offers EcoLogo-certified, biodegradable products and fragrance-free options suitable for allergy-sensitive or green-certified childcare facilities.
How Do You Price Daycare Cleaning—By Square Feet, Rooms, or Frequency?
We price daycare cleaning based on a combination of square footage, room types, cleaning frequency, and special needs (e.g., disinfection or floor work). Quotes are customized after a walkthrough.
Can You Provide a Same-Day or Emergency Clean if Something Happens?
Yes, we offer same-day emergency services in case of illness, accidents, or contamination events. Our teams are on standby and equipped for rapid deployment.
Do You Bring Your Own Supplies and HEPA Vacuums, or Use Ours?
We bring all our own equipment, HEPA vacuums, and Health Canada-approved supplies. If your centre has specific supply protocols, we’re happy to follow them.
Can You Follow Our Centre’s Preferred Product List or Policies?
Yes. If your daycare has specific cleaning products, protocols, or allergy-related requirements, we’ll integrate them into our cleaning plan and train staff accordingly.
Will You Keep Cleaning Logs or Digital Sign-Offs for Compliance?
Yes. We maintain daily cleaning logs, checklists, and digital sign-offs to meet Ministry compliance and provide transparency for parents and inspectors.
Do You Offer Deep Cleans on PD Days or Holidays?
Yes. MCA Group offers deep cleaning on PD days, holidays, or weekends, including baseboard scrubbing, toy sanitation, mat cleaning, and wall washing.
Can You Strip and Wax Vinyl Floors or Do Carpet Extraction for Rugs?
Absolutely. We provide floor stripping and waxing, as well as steam extraction for rugs and carpets. These services are ideal for seasonal refreshes or before inspections.
How Do You Protect Delicate Classroom Materials and Art Projects While Cleaning?
We train our staff to identify and avoid student materials, covering or carefully working around classroom displays and projects. Teachers may tag areas to avoid.
Can We Scale Up Service During Illness Season or Winter?
Yes. We can add extra visits, expand scope, or switch to daily disinfecting during cold/flu season. Contracts are flexible and scalable based on your needs.
Will Cleaning Be Scheduled Around Nap Times and Quiet Activities?
Yes. We schedule quiet or low-noise cleaning tasks during naps and high-activity work (vacuuming, disinfecting) before or after centre hours.
Can You Service Multiple Daycare Locations Across the GTA Under One Contract?
Yes. MCA Group offers multi-location service contracts for daycare chains or franchises, with consolidated billing, scheduling, and centralized account management.
How Quickly Can You Start After a Walkthrough and Quote Approval?
We typically start service within 48–72 hours after a walkthrough and quote approval. Emergency cleans can start the same day if needed.
Can You Provide References From Other Toronto or GTA Daycares?
Yes. We’re happy to share references from licensed childcare centres and educational facilities across Toronto and the GTA who trust us for daily and specialty cleaning.
What Isn’t Included by Default, and Can You Coordinate Extras if Needed?
Our standard package excludes window washing, pest control, or major waste removal, but we can coordinate these as add-ons or subcontractors as needed.
Do You Offer Month-to-Month and Annual Agreements With SLAs?
Yes. MCA Group offers both flexible month-to-month and discounted annual contracts, all backed by clear Service Level Agreements (SLAs) for reliability and accountability.
How Do We Request a Quote and What Information Do You Need?
You can request a quote by phone, email, or our website form. Please share your centre size, layout, number of rooms, service frequency, and any allergies or protocols. We’ll arrange a walkthrough and deliver a tailored quote within 24 hours.
Contact Us Right Now
- 6021 Yonge St. Suite #220 North York, ON, M2M 3W2
- info@mcagroup.ca
- (416) 884-1652
Office Hours
- Daily Operating Hours: 8am-11pm
Service Hours
- 24/7/365