What Services Do You Provide?

MCA Group offers a wide range of services to cover all of your cleaning needs, regardless of your profession, industry, or property type. In fact, we specialize in multiple types of cleaning that cover everything from retail and office space, to healthcare facilities, restaurants and factories, to name just a few.

Do You Perform Special Disinfection and Sanitization Services for The COVID-19?

We have specialty chemicals and equipment to provide the best disinfection and decontamination service for businesses. We also follow the laws and guidelines set by the CDC and the Canadian Centre for Occupational Health and Safety (CCOHS).

What Areas of The City Do You Perform Your Services In?

We cover a massive range of cities and districts ranging from the Greater Toronto Area to as far away as Windsor, London, the Barrie/Innisfil area, and more.

What Is the Frequency of Cleaning You Provide?

Every business is different, so we will come to your property to assess your needs based on location, local weather, foot traffic and other criteria, which will help us determine the best cleaning schedule to suit your needs.

Can You Provide Day Porter Services for Our Site?

We can absolutely provide day porter services, based on your needs.

What Size Post-Construction Sites Do You Provide Your Cleaning Services For?

We handle cleanups for post-construction sites up to 1 million square feet. We will come to your construction site to determine the scope of the project and work alongside you to determine the most efficient cleaning plan.

Do You Have Insurance?

Yes, our teams are fully bonded and insured for extra peace of mind and reassurance.

Do You Have WSIB Coverage?

We are proud to have WSIB coverage, which guarantees not only the safety of our clients, but our employees as well.

Do You Have References?

MCA Group has a long and established reputation as one of the best cleaning companies in Ontario, with 800 client accounts, and many references for you to view, if you wish.

What Do You Charge for The Cleaning Service?

The actual cost of cleaning services is determined by multiple factors, including the size of your facility, foot traffic, local weather patterns, and more, but we will always work with you to deliver the most robust and cost-effective strategy possible.

Do You Provide Carpet Cleaning?

Yes. MCA Group provides commercial rug and carpet cleaning services.

Do You Provide Stripping and Waxing of Floors?

Yes, we provide floor stripping, waxing and polishing services using top-of-the-line products and the most efficient techniques in the business.

Do You Clean Restaurants?

Yes. Our team is well-trained and equipped to clean restaurants that exceed health and safety standards. To date, we have served over 100 clients in the food and restaurant business.

Do You Clean Food Plants?

Yes. We offer commercial cleaning services to food plants. Our team can clean work areas, remove grease, get rid of mould, as well as offer tank and machinery sanitation, all using eco-friendly methods and green solutions.

Do You Clean Medical Facilities?

To date, MCA Group has proudly served over 50 clients in the healthcare field. We thoroughly decontaminate and disinfect all healthcare facilities so they meet and exceed health and safety standards.

Do You Clean Schools?

Yes. We take the cleanliness of schools, colleges and universities very seriously. Our team offers cleaning services for after school events, convocations, third-party community activities, as well as standard deep cleaning for all school facilities.

Yes. We are happy to work with clients in the hospitality industry, right across the GTA and Ontario. We offer professional hotel cleaning services, as well as Airbnb cleanings and short-term rental cleanings.

Cleaning FAQs Calgary | Main Cleaning Questions Answered

Commercial Cleaning Questions

How much do commercial cleaning services cost in Calgary?

Commercial cleaning costs in Calgary typically range from $0.10 to $0.20 per square foot for recurring office cleaning services. Smaller offices may pay around $500–$1,200 per month, while larger facilities or specialized cleaning contracts can exceed several thousand dollars monthly depending on frequency and service scope.

What should be included in a janitorial contract?

A janitorial contract should clearly define:

Cleaning scope
Cleaning frequency
Pricing
Consumables responsibility
Insurance requirements
WCB compliance
Quality standards
Termination clauses
Emergency procedures

How often should an office be professionally cleaned?

Most Calgary offices require:

Daily cleaning for high-traffic facilities
2–3 weekly visits for medium offices
Weekly cleaning for low-traffic workplaces

Medical clinics, retail stores, and public-facing businesses usually require more frequent sanitization.

What's the difference between janitorial services and commercial cleaning?

Janitorial services usually refer to routine maintenance cleaning such as:

Vacuuming
Dusting
Restroom sanitation
Trash removal

Commercial cleaning includes deeper specialized services like:

Floor waxing
Carpet extraction
Post-construction cleaning
Electrostatic disinfection

How do I compare cleaning company quotes?

Compare quotes based on:

Scope of work
Included services
Frequency
Staffing levels
Supplies
Insurance
Contract flexibility

Avoid choosing solely based on the lowest price.

Should I hire a local cleaning company or a franchise?

Local companies may offer:

Personalized service
Flexible scheduling
Stronger local relationships

Franchise companies often provide:

Standardized systems
Larger staffing resources
Corporate oversight

The best choice depends on your operational needs.

What certifications should a commercial cleaning company have?

Important certifications include:

City of Calgary business licence
WCB coverage
Liability insurance
WHMIS training
Green Seal or EcoLogo certifications
Industry standards like CIMS certification

How do I know if a cleaning company is insured?

Request:

Liability insurance certificates
Bonding proof
WCB clearance letters directly from the company

What questions should I ask before hiring a cleaning company?

Ask about:

Staffing consistency
Training programs
Complaint resolution
Quality inspections
Cleaning products
Emergency response
Contract flexibility

How long are commercial cleaning contracts usually?

Contracts typically range from:

month-to-month agreements, to 6–12 month contracts, or multi-year agreements for larger facilities.

Many Calgary businesses prefer flexible month-to-month arrangements.

Compliance & Safety FAQ

Is WCB coverage mandatory for cleaning companies in Alberta?

Yes. Alberta commercial cleaning companies are generally required to carry Workers’ Compensation Board (WCB) coverage to protect both workers and clients.

Why is liability insurance important for commercial cleaning?

Liability insurance protects businesses from:

Property damage
Theft
Workplace accidents
Legal claims caused by contractors

What cleaning regulations apply to Calgary businesses?

Cleaning providers must comply with:

City of Calgary licensing requirements
Alberta Occupational Health & Safety standards
WHMIS regulations
Health Canada disinfectant guidelines

Are cleaning companies required to have a business licence in Calgary?

Yes. Commercial cleaning companies operating in Calgary require a valid municipal business licence.

What is WHMIS training in commercial cleaning?

WHMIS training teaches cleaners how to safely handle:

Chemicals
Disinfectants
Hazardous materials
Workplace safety procedures

What disinfectants should commercial cleaners use?

Professional cleaners should use:

Health Canada approved disinfectants
Products with DIN numbers
EPA-grade or hospital-grade disinfectants when necessary

How do cleaning companies handle workplace safety?

Professional cleaning companies implement:

WHMIS protocols
PPE requirements
Safety training
Injury reporting
Proper chemical handling procedures

What happens if a cleaner gets injured on my property?

If the contractor lacks proper WCB coverage, the client business could face liability exposure. Always verify WCB compliance before hiring.

Are commercial cleaners background checked?

Many reputable cleaning companies perform:

Criminal background checks
Employment verification
Security screening for staff

What are Alberta health guidelines for office cleaning?

Guidelines emphasize:

Regular disinfection
High-touch surface cleaning
Approved disinfectants
Infection prevention procedures

Pricing & Cost FAQ

What affects commercial cleaning prices?

Pricing depends on:

Square footage
Cleaning frequency
Building type
Traffic levels
Specialty services
After-hours requirements

How much does office cleaning cost per square foot?

Typical Calgary office cleaning costs range from $0.10–$0.20 per square foot for routine recurring services.

Are cleaning supplies included in commercial cleaning contracts?

Sometimes. Some providers include:

Paper products
Soap
Trash liners
Disinfectants
While others bill separately

Why are some cleaning quotes much cheaper than others?

Very low pricing may indicate:

Poor staffing
Lack of insurance
Rushed cleaning
Subcontracting
Inferior supplies

Is monthly cleaning cheaper than weekly cleaning?

Less frequent cleaning may reduce short-term costs, but deeper buildup often increases long-term maintenance expenses.

What hidden fees should businesses watch for?

Watch for:

Supply charges
Overtime fees
Emergency cleaning rates
Floor care add-ons
Cancellation penalties

How do commercial cleaning companies calculate pricing?

Pricing is often based on:

Square footage
Labor hours
Service frequency
Specialized cleaning requirements

What's the average monthly janitorial cost for offices?

Small offices may spend:

$500–$1,200 monthly, while larger commercial facilities may spend several thousand dollars depending on scope.

Are long-term cleaning contracts worth it?

Long-term contracts can provide:

Pricing stability
Dedicated staffing
Service consistency

but businesses should avoid restrictive agreements.

How can businesses reduce commercial cleaning costs?

Businesses can reduce costs by:

Optimizing cleaning frequency
Focusing on high-priority areas
Bundling services
Maintaining cleaner workspaces daily

Green Cleaning FAQ

What is green commercial cleaning?

Green cleaning uses:

environmentally friendly products, low-toxicity chemicals, microfiber systems, and sustainable cleaning methods.

Are eco-friendly cleaning products effective?

Yes. Modern eco-certified products can effectively disinfect and clean while reducing chemical exposure.

What are EcoLogo and Green Seal certifications?

They are environmental certifications verifying products meet sustainability and safety standards.

Why do businesses choose green cleaning services?

Benefits include:

Healthier indoor air
Reduced toxins
ESG support
Improved workplace wellness

Can green cleaning improve indoor air quality?

Yes. Green cleaning reduces airborne chemicals and volatile organic compounds (VOCs).

What sustainable cleaning practices should businesses look for?

Look for:

Microfiber cleaning
Reduced chemical use
Recycling programs
Concentrated products
Water-saving practices

Are non-toxic cleaning products safer for employees?

Generally yes. Non-toxic products reduce skin irritation, respiratory risks, and chemical exposure.

How does green cleaning support LEED certification?

Eco-friendly cleaning programs may contribute to LEED operational sustainability goals.

What industries benefit most from eco-friendly cleaning?

Healthcare, education, offices, and childcare facilities benefit significantly from green cleaning practices.

Is green commercial cleaning more expensive?

Not always. Many green cleaning programs are competitively priced today.

Service-Specific FAQ

What services are included in office cleaning?

Typical services include:

Vacuuming
Mopping
Dusting
Restroom cleaning
Garbage removal
Surface disinfection

What is electrostatic disinfection?

Electrostatic spraying uses electrically charged disinfectant particles to evenly coat surfaces for better sanitization.

How often should carpets be professionally cleaned?

Most commercial carpets should be deep-cleaned every 6–12 months depending on traffic levels.

What is post-construction cleaning?

It removes:

Dust
Debris
Adhesives
Paint residue
Construction waste after renovations or builds

Do commercial cleaning companies clean windows?

Yes. Many providers offer interior and exterior window cleaning services.

What's included in deep cleaning services?

Deep cleaning often includes:

Carpet extraction
Detailed sanitization
Grout cleaning
Floor polishing
Hard-to-reach areas

What is day porter cleaning service?

Day porters maintain cleanliness during business hours through:

Restroom checks
Trash removal
Spill cleanup
Lobby maintenance

Can cleaning companies work after business hours?

Yes. Most commercial cleaning occurs evenings or overnight to minimize workplace disruption.

How are high-touch surfaces disinfected?

Professional cleaners disinfect:

Door handles
Switches
Counters
Keyboards
Shared equipment using approved disinfectants

What industries require specialized cleaning services?

Industries include:

Healthcare
Manufacturing
Education
Food service
Laboratories
Industrial facilities

FAQ Answers for Calgary Businesses